Virtual Book Club, The National Council Jeanne is leading this book club series featuring the works of keynote speakers at the National Council Conference, including President Bill Clinton, leadership guru Patrick Lencione, and others.
Strategic Leaning Wary of launching another ("Oh will this ever end ...!") strategic plan? Strategic Leaning's new approach unleashes the power of true strategic intent and creativity.
Stellar Customer Service - Inside Out Want the real secret to stellar front-line service? It's organizational excellence (NOT politeness-training 101). Jeanne helps you identify & fix your organization's weak spots.
Sowing the Seeds An entire generation of public & non-profit leaders will be retiring soon. Is your organization attracting and keeping your future stars? Jeanne can help you take "workforce development" to a whole new level.
Merger Bliss Considering strategic partners, joint affiliations or merger? Success depends on both (straightforward) practicalities and (trickier) emotions. Jeanne's training & consultation handles both.
It's Weird & It's Wonderful Let's face it, alternative medicine is steadily creeping into the mainstream, full of foreign concepts, odd techniques, and wild debates about efficacy. Jeanne can help make sense of the noise by summarizing different systems & methods, suggesting what's relevant, pointing to trustworthy (and questionable!) research, and offering some solid next steps. While admittedly a fan, Jeanne doesn't proselytize about any approach -- instead she gives you the resources to decide for yourself.
Some very gracious words of support from Dave Parnin, Muskegon County Mental Health (MI) after the February 2011 Middle Management Academy. (Excuse the background noise!! First try with my newest camera).